We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Mexico, Central America, South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
| Positive (100%) | 5 Stars (13) |
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4 Stars (1) |
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| Neutral (0%) | 3 Stars (0) |
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| Negative (0%) | 2 Stars (0) |
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1 Star (0) |
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| Buyer | Real customer reviews |
|---|---|
A***V  |
1 Feb 2019 04:55 Delivery fast track, like goods, the quality is good. Recommended items and store |
Customer  |
30 Jan 2019 10:29 Good. Wondering why they come in 4s and not 2s (knees). |
K***z  |
29 Jan 2019 12:47 Excellent product as they use them for the work dandoles much daily use. This order realize it for my fellow, I the I have almost 4 months and are in very good condition! Good furniture material and Coverall comfortable. |
E***s  |
29 Jan 2019 05:49 Good quality, tried on my knees, little bit tight, I will see how it work on the field. |
R***n  |
28 Jan 2019 12:32 good |
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Customer |
28 Jan 2019 10:40 Damaged, but delivery fast |
S***h  |
25 Jan 2019 22:07 Package was late. However, the supply is very honest & responsible. Good communication & responeded fast. Resolved the matter amicably. Package received & in good condition. Better late than never. The supplier to rated 6 stars. |
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O***y |
24 Jan 2019 16:20 Seller recommended. Shipping fast and well protected. The product is as described. Works perfectly fine. |
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S***s |
24 Jan 2019 05:43 Have come faster than expected. Good material, very happy with the purchase. |
Y***s  |
22 Jan 2019 08:42 excellent store, great product, I recommend this seller that complies with the combination, it is worth sometimes to pay a little more expensive, than to buy with other sellers that do not comply with the combined, this one is very honest, congratulations |
G***a  |
22 Jan 2019 07:27 Excelente |
P***a  |
20 Jan 2019 11:09 Hello, item arived in good condition. Works fine. Delivered was after about 4 weeks. I can recommend this item and store. Thank you! :-) |
N***v  |
20 Jan 2019 02:53 Plastic soft, but not broken. Velcro think not long stretch, but if you do mind, you need to just below your foot size customized and tape residue roll say and then the problem will be no. Came to Israel for 8 days, and other stores orders more on the way. |
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R***r |
18 Jan 2019 17:22 Quality looks good to me. Havent used it yet. But it fits fine |
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